Are you using kernel 4.4 or newer ?
Menu>System>System Information>Operating System
The driver is included in kernel from version 4.4 (Ubuntu say) otherwise it may need installing, using the wrong driver.
post the results of this for -
Description : Wireless
Configuration Lines
	
	
	
	
Menu>System>System Information>Operating System
The driver is included in kernel from version 4.4 (Ubuntu say) otherwise it may need installing, using the wrong driver.
Code:
sudo lshw -C networkpost the results of this for -
Description : Wireless
Configuration Lines

 
 

 
